TO HELP US SERVE YOU BETTER - THE INFORMATION WE COLLECT, STORE AND USE
We collect and store information that you enter into the Web Site or that you provide to our Customer Service Representatives. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date ("Personal Information"). This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Some of this information may also be used to contact you about new products, sales, promotions, special offers, and events, product and customer surveys and new site features, unless you have opted not to receive promotional communications in connection with this Web Site.
We collect and store certain other information automatically whenever you interact with our Web Site. For example, we collect your IP address, browser information and reference site domain name every time you visit the Web Site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve the Web Site and to provide you with a fulfilling shopping experience.
Also, like many Web Sites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves our Site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on our Web Site.
We also may combine information we collect from you through your use of the Web Site with information we collect and store about you that we receive offline or from other sources. We use this information to enable us to update and correct the information contained in our database, better understand you as a customer and to provide product recommendations and special offers that we think will interest you.
YOUR INFORMATION IS OUR BEST KEPT SECRET
We have implemented reasonable security measures, including Secure Socket Layer (SSL) encryption technology, to protect the Personal Information that we collect from you. Your payment information and personal information is encrypted when transmitted to us and are stored in a secure environment. If you place an order through the Web Site, you may be asked, but are not required, to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should use a unique password and not provide your password to others. If you wish to cancel your password, or if you become aware of any loss, theft or unauthorized use of your password, please contact us by email at firstname.lastname@example.org.
Unfortunately, however, no transmission of data over the Internet and no data storage is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Information, we (including our service providers) cannot ensure or warrant the security of any information you transmit to us. Any such transmission is done at your own risk.
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