Purchases may not be shipped to P.O. Boxes, APO/FPO addresses, hotels, freight forwarders. To bill an order to your APO/FPO address, please contact us via email at firstname.lastname@example.org.
To estimates the total delivery time all orders will require up to 3 business days for processing and allow 10 additional business days for delivery of your order within North America, Australia and Europe. Allow 39 additional business days for delivery for the rest of the world. Please be aware that the dates provided are only estimates and that your items may arrive sooner or later than anticipated.
We do our best to deliver within the stated time, however, Vyn Heritij cannot be held responsible for any delays caused by the customs clearance of the destination country.
A confirmation containing your delivery details will be emailed to you as soon as your purchase has been sent out for delivery.
We will attempt to arrange our documents to help you receive your parcel smoothly through customs and without tax. However, Vyn Heritij is not responsible for customs or taxes should any be incurred when shipping to your destination.
All merchandise is required approval from Customer Support, before shipping and is subject to current price or refusal.
Contact us within 7 days of receiving your merchandise, for consideration for a refund to the original amount and form of payment. Within your return email please indicate whether your return is due to quality or non-quality issue. All quality issue returns will require photos of the issue.
You will be notified via email from Service@VynHeritij.com, within 24 hours, if your returned item(s) is suitable for a refund.
All Sale/Clearance Items are FINAL and are non-refundable. Any Sale/Clearance Items which are returned will be refused upon delivery and returned to sender.
Unfortunately, Vyn Heritij is currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice.
Including transit time most returns are processed in 10-14 business days. Once your return has been processed and your refund issued, you will receive a return confirmation email. We won't leave you hanging!
The order is not cancelable after the order was arranged, however, if you need to change, please contact us at Service@VynHeritij.com, within 5 hours after the order was processed.
We don't cover the lost or stolen parcel by post services or by DHL, FedEx and/or UPS which is authorized by the receiver to leave at the front door, please offer a correct shipping address and don’t use PO Box address. Make sure you can accept the post service.
Vyn Heritj accepts the following forms of payment for online purchases:
(1) visa (2) mastercard (3) american express (4) paypal (5) apple pay (6) google pay
Please note that your billing address must match the address on your credit card statement. At this time, we do not offer or accept Vyn Heritij gift cards.
Vyn Heritij processes all orders in USD. While the content is in your currency, you will check out using USD at the most current exchange rate.
Vyn Heritij charges applicable taxes on online transactions. Your on-screen total reflects estimated tax. The actual sales tax will be calculated when your order is shipped and may vary from the estimated tax.
For security purposes we only accept one (1) form of payment per order.
Creating a Vyn Heritij account allows you to:
(1) store multiple shipping and billing addresses to expedite your checkout; (2) save the contents of your shopping bag for later; (3) easily access your current order details and history; (4) save credit card information to expedite checkout; (5) manage your saved items; (6) discover recommended items.
*Vyn Heritij does not have access to see your credit card information
You can contact us through our contact page! We will be happy to assist you.
For existing orders, please include your order number and a callback phone number. For product inquiries, please include the brand, product name, size and color if applicable.